Accessibility
The ReelAbilities Film Festival Los Angeles Team strives to make our virtual film festival fully accessible and we will work together with the public (irrespective of ability) to gain a greater appreciation of quality film across abilities. Please note: Films are blocked for United States only. Live Q&A Sessions and Panel Discussions are open to all.
Table of Contents
- Eventive Virtual Platform (Tickets and Film Screenings)
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- Ordering Tickets on Eventive Virtual
- Logging in to your Eventive Account
- Computer Compatibility for Watching a Film on Eventive
- Eventive’s Frequently Asked Questions and Launch Live Chat Support
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- Audio Description and Closed Captioning
- Zoom for Opening Remarks, Live Q&A Sessions and Panel Discussions
- Need Help?
1. Eventive Virtual Platform (YouTube Videos)
Closed Captions is available by turning on the CC icon on the bottom of the YouTube video player. Eventive’s Frequently Asked Questions is available.
Ordering Tickets on Eventive Virtual – This YouTube video explains the different options for ordering a ticket, whether it is a pre-order, a direct purchase, or using a pass to unlock a film.
Logging in to your Eventive Account – This YouTube video explains how to log in to your Eventive account, and where to find your content library.
Computer Compatibility for Watching a Film on Eventive – This YouTube video is to help you determine the compatibility of your devices with Eventive.
2. Audio Description (AD) and Open Captions (OC)
All films are presented with full audio description (AD) and opened captions (OC).
3. Zoom for Opening Remarks, Live Q&A Sessions and Panel Discussions
Our Opening Remarks, Live Q&A Sessions and Panel Discussions will be hosted on Zoom and are provided with live captioning as well as Sign Language Interpreter (SLI).
It is strongly recommended that ALL audiences familiarize themselves with the Zoom the day before joining a Zoom session. Depending on your organizational policies you may need assistance from your Information Technology (IT) Staff if firewalls prevent you from downloading files. Below are instructions for checking your computer system to ensure your internet connection, web cam (optional) microphone and speakers are configured correctly.
Step 1 – Joining a Zoom session – Check System Requirements
To attend ReelAbilities Virtual Film Festival Los Angeles Zoom session, you will need to use Zoom Webinar that runs on Mac, Windows, iOS, or Android. Please review Zoom’s system and operating systems’ requirements for specific details.
Downloading the Zoom client
You can download the Zoom application for:
Desktop Client
Mobile App
Step 2 – Testing your internet connection, microphone and speakers
Zoom provides a Test Room that you can use to test your internet connection, settings, and configure your audio.To begin testing, please visit https://zoom.us/test and click Join button link.
Joining a Zoom session by phone
You can join the Zoom session via teleconferencing / audio conferencing (using a traditional phone).
- Star 6 to mute / unmute audio
- Star 9 to raise hand / lower hand
Keyboard Shortcuts for Desktop Zoom
To ensure full keyboard support within the desktop meeting client, the toolbar must be set to not automatically hide. This can be accomplished by unchecking the “Always show meeting controls” under the “Accessibility” section of the desktop application Settings, or in the “In-meeting (basic)” section of the web portal Settings. This may also be accomplished on a per-meeting basis using the “Toggle the ‘Always show meeting controls’ option in Settings/Accessibility” keyboard shortcut.
Please refer to the Keyboard Shortcuts for Desktop Zoom table below for other important navigational keyboard shortcuts.
Description | Windows | macOS |
Toggle the “Always show meeting controls” option in Settings/Accessibility | Alt | Ctrl + \ |
Navigate among Zoom popup windows/toolbars | F6 | CMD + ~ |
Change focus to Zoom meeting controls (at the top when sharing your screen at the bottom when not sharing) | Ctrl + Alt + Shift | CMD + ~ |
Mute/unmute audio | Alt + A | CMD + Shift + A |
Raise hand/lower hand | Alt + Y | Option +Y |
Display / Hide Chat Panel | CMD + Shift + H | |
Switch camera | Alt + N | CMD + Shift + N |
Close the current window | Alt + F4 | CMD + W |
4. Need Help?
Ways to Contact ReelAbilities Film Festival Los Angeles Team
- Email ReelAbilitiesLA@lacity.org
- Call (213) 202-2749 or TTY: (213) 202-3452
- Fill out and submit the Contact Us Web Form